Why does London Underground insist on bombarding it's customers with irritating public address system announcements?
Most days I commute into London using the First Capital Connect train from Cuffley and use Old Street Station - which FCC shares with the Northern Line.
Hardly a day passes when at some point between leaving the train and passing through the barriers a pre-recorded message is played over the PA system to tell me that:
"The Northern Line is working normally"
or perhaps
"All London Underground lines are working normally"
or by way of variation
"There are no delays on the Northern Line".
I don't need to know this!
Like most passengers my "default position" is to presume that the railway is operating normally & without delays - I only need to be advised if this isn't the case!
Why does LU think it is necessary to tell its customers that it is successfully managing its operation and providing the service that the customers have paid for?
Is the LU service so bad that its management feel that they have to make a public announcement when they manage to run their railway properly?
I am probably just being a grumpy old man but I just don't understand the need for these endless announcements.
